Wincor Cineo

[Mlac]

Hi,
I have some issues with Wincor Cineo2560
Probase 1.1/30 and Aptra Advance NDC 4.2.0


1. ATM is in the service, but after entering 4 pin numbers it rejects card, no matter is that valid or invalid pin, no matter what card.
Journal:
05/05/2015*15:41*
[05pSST IN SERVICE[00p
[000p[040q(I * *1*L(1*1,M-00,S
- this states that hardware error, but EPP has green light.
I cant figure out what's wrong.

2. SOP button do not react, I had to set registry entry to cabin open detect to enter Supervisor mode
I cant make it work with SOP button.

so if anyone can assist or give a hint where to seek solution..

thanks

Mlac

[noritsu]

To enter the SOP try using the Enter key.

[Mlac]

Hi,
I might try that
I apologize for late response, it was rush week..

..

[Gavrilov]

it was rush week..

Hi, are u have manuals for this ATM??

[Mlac]

Hi, are u have manuals for this ATM??

No,
This is Multi Vendor project to run NCR APTRA NDC 4.x.x on the Wincor hardware, and I am NCR Engineer.
so my resources are limited and I have not access to the Wincor service manuals or service stick, because ATM is other vendor.

regards,

[Mlac]

Solved.