Cash Retract Disabled Presenter Error

[mss230479]

Hi Friends,

In NCR SS42, Journal Level = 3 and cash retract disabled ( message mode =1103006441). After cash was presenter, customer leave's without taking the cash (presenter error). If next customer remove cash from presenter , "Notes taken" was not captured in EJ. How to rectify.

[central]

mss230479, Вы уверены, что в massage mode нет ошибки?
1103006441
Message Mode = 1103006441 NCR Native

0 = 1 Menu number and menu items selected from all supervisor menus except More are reported to Central
1 = 0 Reserved
2 = 3 INVALID OPTION
3 = 0 Check Nightsafe overfill after deposit, Send Camera NAK, CANCEL disabled during "Print Statement and Wait"
4 = 0 Status after successful Present or Dispense Error, Beeper on Card Eject, Spray Dispenser extra field not added
5 = 6 Download always written to disk, Print on Card Capture, ON-LINE/OFF-LINE print
6 = 4 Maximum 24 lines before Receipt cut, NDC+ Release Number and Software ID added to Terminal State message
7 = 4 Right-hand FDK keys used for Time-Out state, CNL key in middle of right-hand column, Single-key CSOH active
8 = 1 Flash rate 2.0 Hz for Media Entry Indicators

Может стоить изменить данную цифру на какую-нибудь другую?

2 = 0 Retract notes when Timer 05 expired, No Beeper on Present, Beeper awaiting Deposit

2 = 1 Do not Retract notes, No Beeper on Present, Beeper awaiting Deposit

2 = 2 Retract notes when Timer 05 expired, Beeper on Present, Beeper awaiting Deposit

2 = 4 Retract notes when Timer 05 expired, No Beeper on Present, No Beeper awaiting Deposit

2 = 5 Do not Retract notes, No Beeper on Present, No Beeper awaiting Deposit

2 = 6 Retract notes when Timer 05 expired, Beeper on Present, No Beeper awaiting Deposit