Ошибка банкомата wincor 2050xe:CDM ERROR: 00000018 2800F013

[alexr1485]

Добрый день подскажите пожалуйста что значит эта ошибка:


07:09:11 CASH 8:4,15;
07:09:20 CASH PRESENTED
07:09:20 TRANSACTION 7280 FAILED


07:09:21 CDM ERROR: 00000018 2800F013 00000000 - при этом клиент деньги не получил


07:09:21 TRANSACTION REPLY NEXT 046 FUNCTION 5046
07:09:50 AMOUNT 240000 ENTERED

[alkon]

2800F013 CNG_FRM_ACCESS_ERROR
Reason:
This is the same error as CNG_FRM_ERROR with the exception that the banknotes were
accessible to the customer (according to the <MON> flag).
Measure:
Check the status of the device to inquire the reason and react according to the reason.